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About Wrong Fuel Drain

Short answer

Wrong Fuel Drain is a brand of Fuel Fixer Ltd, Fairway House, Portland Road, East Grinstead, England, RH19 4ET, company number 08520551. Fuel Fixer Ltd is a company of Fuel Fixer International, the multinational group behind this website, which is owned by Stockbridge Capital Holdings, a private equity group. The full about wrong fuel drain that govern every booking made through this site are published on the Fuel Fixer website and apply in full to work booked on 01295 380724.

Call 01295 380724 — 24/7, nationwide

Who you are contracting with

BrandWrong Fuel Drain
Legal entityFuel Fixer Ltd
GroupFuel Fixer International (multinational)
Ultimate ownerStockbridge Capital Holdings (private equity) — https://stockbridgecapitalholdings.com/
Editorial authorRambo S, Wrong Fuel Expert, FF Inc
Registered officeFairway House, Portland Road, East Grinstead, England, RH19 4ET
Company number08520551
Helpline01295 380724 — 24 hours, 7 days
TrademarkFuel Fixer™ is a registered trademark
CallsCalls may be recorded for quality and training purposes

Corporate structure

Wrong Fuel Drain is the consumer brand for wrong-fuel work carried out by Fuel Fixer Ltd. Fuel Fixer Ltd is a company of Fuel Fixer International, a multinational group, and Fuel Fixer International is owned by Stockbridge Capital Holdings, a private equity group. The sister brands in the same group are Wrong Fuel, Fuel Fixer Scotland and Motor Servicing.

Who writes this site

Editorial content, pricing guidance and the local guides on this site are written and reviewed by Rambo S, Wrong Fuel Expert at FF Inc, working from Fuel Fixer job data, invoices and the 2,190 customer reviews behind the 4.8-out-of-5 rating.

About the service

Wrong Fuel Drain handles wrong-fuel work only: petrol in a diesel car, diesel in a petrol car, AdBlue in the diesel tank, red diesel in a road vehicle and contaminated fuel. A technician attends the forecourt, roadside, home or workplace with a licensed drainage unit, drains and flushes the fuel system on-site and refills with clean fuel. The contaminated fuel leaves with us for compliant disposal under Environment Agency licence. Work is carried out by Fuel Fixer Ltd, ISO 9001 and 14001 certified, rated 4.8 out of 5 on Google.

How a booking works

Every job starts with a phone call to 01295 380724. The operator confirms the vehicle, the fuels involved, whether the engine was started and your location, then quotes a price. Nothing is charged and no technician travels until you accept that price. Because the work is carried out at the roadside, on a forecourt, at your home or at your workplace rather than in a garage, the technician needs safe, legal access to the vehicle and the keys. If the vehicle sits on private land, the landowner’s permission is your responsibility.

What is included in the price

The quoted price covers attendance, the drain of the contaminated fuel, a flush of the fuel lines, a nominal amount of clean fuel to get the vehicle running, a start-and-check, and the removal of the contaminated fuel for compliant disposal under Environment Agency licence. Fuel-system parts, filters, injectors and any recovery to a garage are quoted separately if the vehicle was driven far enough to need them. Vehicles over 3.5 tonnes, plant, agricultural machinery and boats are quoted per job.

Waste fuel and the environment

The fuel drained from your vehicle is a controlled waste. It leaves the site with the technician and is processed for recycling through licensed channels. Duty-of-care documentation is available on request. Fuel Fixer Ltd operates to ISO 9001 and ISO 14001, and holds Environment Agency waste-carrier registration.

Data we hold

To attend a job we take your name, phone number, location and vehicle details, and we keep a record of the work carried out. Calls may be recorded for quality and training purposes. Analytics on this site are collected through Google Tag Manager and Google Analytics 4 in aggregate. You can ask for a copy of the data held about you, or ask for it to be deleted, by calling 01295 380724 or writing to the registered office above; the full detail is in the Fuel Fixer privacy policy.

Common questions

Who am I contracting with when I call 01295 380724?

Wrong Fuel Drain is a trading site of Fuel Fixer Ltd, registered at Fairway House, Portland Road, East Grinstead, England, RH19 4ET, company number 08520551. Your contract is with Fuel Fixer Ltd.

Is the price fixed before the technician travels?

Yes. The operator quotes on the phone once they know the vehicle, the fuels involved and whether the engine was started. Nothing is charged until you accept that price.

What happens to the contaminated fuel?

It is a controlled waste. It leaves with the technician and is processed for recycling through licensed channels, with duty-of-care documentation available on request.

How do I make a complaint?

Call 01295 380724 or write to Fuel Fixer Ltd at Fairway House, Portland Road, East Grinstead, England, RH19 4ET. The published complaints procedure sets out timescales and escalation.

What data do you keep about me?

Your name, phone number, location, vehicle details and a record of the work carried out. Calls may be recorded for quality and training. You can request a copy or deletion by calling 01295 380724.

Legal

Services

Call 01295 380724 — 24/7, nationwide

Across the network

Fuel Fixer sites: Fuel Fixer · Misfuel Doctor · UK Wrong Fuel Repository · Fuel Fixer Scotland

Forecourt Assist sites: Forecourt Assist · AdBlue in Fuel · Wrong Fuel Cumbria · Wrong Fuel Teesside · Wrong Fuel Carlisle · Wrong Fuel Penrith · Wrong Fuel Keswick · Wrong Fuel Kendal · Wrong Fuel Workington · Wrong Fuel Maryport · Wrong Fuel Whitehaven · Wrong Fuel Newcastle · Wrong Fuel Gateshead · Wrong Fuel Sunderland · Wrong Fuel Durham · Wrong Fuel Darlington · Wrong Fuel Middlesbrough · Wrong Fuel Dumfries

Also in the group: Motor Servicing

This is a site of Fuel Fixer.

Call a drainer: 01295 380724